Returns & Refund Policy

At I Shop Liquor, we strive for complete satisfaction with every bottle; however, due to the nature of alcoholic beverages, returns are only accepted for damaged or incorrect items within 14 days of delivery. All returned products must be unopened, with original seals intact and accompanied by the digital receipt.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and photos of the damaged or incorrect bottle.

• 2.
  Review and Approval

  Our quality assurance team will review your claim within 48 hours to ensure it meets our safety and compliance standards.

• 3.
  Secure Packaging

  Once approved, carefully repackage the item in its original shipping container to prevent breakage during transit.

• 4.
  Refund Processing

  After we receive and inspect the return, a full refund or replacement will be issued to your original payment method.